In Maharashtra, banks like ICICI, Bank of India and Bank of Baroda have opened such centres. Bank of India’s centre is called ‘ABHAY’, the one by ICICI is called ‘Disha Trust’, and the one by Bank of Baroda is called ‘Grameen Paramarsh Kendra’.
“At ABHAY we act as credit counsellors and try to work out solutions for people who find it difficult to repay loans. We help borrowers prepare letters requesting banks to forego the interest or a part of the principal,” said PJ Fernandes, counsellor at ABHAY.
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